Welcome to our Return and Exchange page. We understand that sometimes a product may not meet your expectations you may need to make a change. We strive to provide the best return and exchange process to ensure your complete satisfaction.

Return Policy:

  • We gladly accept Returns within 90 days from the date of purchase.
  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • Please include the original receipt or proof of purchase with your return.

Exchange Policy:

  • We offer exchanges for items of the same or lesser value.
  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • Please include the original receipt or proof of purchase with your exchange request.

How to Initiate a Return or Exchange:

  • Contact our customer service team via email to initiate the return or exchange process.
  • Provide your order details and the reason for the return or exchange.
  • Our customer service team will guide you through the necessary steps and provide you with a return authorization.

Cancellation Policy:

We gladly accept order cancellations within 24 hours of purchase. Because our products are handmade and made to order, production begins shortly after an order is placed. Once this 24-hour window has passed, the order enters production and can no longer be canceled, but it may be eligible for a return or exchange once received.

Return Shipping:

  • The customer is responsible for the shipping costs associated with returning or exchanging the item?
  • We recommend using a trackable shipping method to ensure safe delivery.

Refunds and Credits:

  • Once we receive and inspect the returned item, we will process the refund or exchange within 3 days.
  • Refunds will be issued to the original payment method used during the purchase.

If the returned item is used, damaged, or missing any parts, or is damaged during return delivery because it wasn’t packaged correctly, we might deduct from the refund to cover the loss in the item’s value.